User Information: Name, email, phone number, profile photo and role.
Service Data: Work orders, job history, technician assignments and customer requests.
Payment Information: Transaction history, invoices and billing details.
Location Data: Technician GPS tracking during job hours.
To manage service work orders, assign technicians and notify customers.
To process payments securely and generate invoices.
To provide customer support and improve platform functionality.
To track technician locations for real-time job updates and efficient scheduling.
We do not sell or share personal data with third parties for marketing purposes.
Data is encrypted and stored securely with access restricted to authorized personnel.
Payment transactions comply with industry security standards (PCI-DSS).
Users can update or delete their personal information via their profile settings.
Customers can request access to their service history and invoices.
Users may contact support to deactivate their accounts and request data deletion.
User data is retained as long as the account remains active.
Completed service records are stored for compliance and auditing purposes.
We comply with applicable data protection regulations.
Any updates to this Privacy Policy will be communicated via the App.
Users are encouraged to review the policy periodically to stay informed.